A nuts-and-bolts, easy-to-read handbook for healthcare employees who need to work effectively and harmoniously with coworkers and as members of work teams Addresses why it's so important to understand coworker relationships, how people interact in the workplace, how and why differences arise, what to do when they arise and how you can personally озймщ influence the quality of the relationships you have with other employees on the job Includes scripts, self-assessment and practice exercises that build effective teamwork and coworker relationships A great gift for individual employees; also a terrific support to group training programs.  Книга критика,ISBN 0595283640.